How to Build a Digital Banking Platform?

Over the last two years, your workplace may have undergone significant digitization. But have your banking services kept pace? For the 78% of Americans who prefer banking online, navigating financial tasks through various apps has become the norm.

Financial giants are already adapting to this change, with a 2022 survey revealing that over half of consumers use their bank or credit union’s mobile app for banking activities. However, creating these digital platforms is challenging without the necessary infrastructure for data collection, integration with other software, secure communication, and fraud detection.

To mitigate risks and delays, many banks utilize Digital Banking Platforms, ensuring a smooth transition for employees and customers to online services across diverse channels and market sectors. But how do you choose the right Online banking solutions for your needs? This article will guide you through everything you need to consider.

What Is a Digital Banking Platform?

Digital banking platforms are utilized by banks, credit unions, and financial institutions to offer customers online access for carrying out conventional banking tasks and operations. With the appropriate partner, most banking services can be transformed into digital formats. Different Online banking solutions cater to various needs; some focus on loan and wealth management, while others are tailored towards everyday banking activities, such as transferring funds, managing savings and checking accounts, and tracking transactions. 

Additionally, these platforms can enhance a bank's core systems with new features through API integrations, automation, and the use of no-code or low-code tools for developing pages and functionalities. Financial institutions of all sizes leverage these platforms, from smaller banks aiming to attract more customers, to large international banks streamlining processes into automated workflows.

Features of Digital Banking Platforms

Digital banking platforms provide financial institutions with a suite of comprehensive features. Based on specific needs, you can choose the financial products and services that best serve your customers.

These platforms offer the flexibility for banks to create specialized services through API integrations with fintech partners, allowing customers to expand their online and mobile applications with additional functionalities beyond what the platform originally offers.

Key features commonly found in Online banking solutions include:

·       Opening and managing financial accounts

·       Dashboards for financial management

·       Processes for online applications and approvals

·       Security measures and fraud prevention

·       Conducting money transfers

·       Facilitating bill payments

·       Providing budgeting tools

·       Sending alerts and notifications

·       Enabling third-party integrations

·       Offering options for customizable branding

·       Best Digital Banking Platforms

Selecting the best digital banking platform is crucial for financial institutions aiming to meet the evolving demands of modern banking. The ideal platform combines seamless user experience with robust security features, extensive financial management tools, and flexible integration capabilities. Here are some leading Digital payment platforms known for their comprehensive functionalities and adaptability:

nCino Bank Operating System

The nCino Bank Operating System is a comprehensive digital solution adopted by financial institutions to enhance the digital handling of loans and deposits for their customers. It is equipped with a suite of tools designed to streamline loan processing times and improve efficiency in managing customer relationships, content, workflows, and reporting. Positioning itself as an all-encompassing platform, nCino addresses a wide range of banking requirements, including asset finance and leasing, customer engagement, treasury management, and portfolio analysis, offering an end-to-end solution for modern banking needs.

Finacle Digital Engagement Suite

The Finacle Digital Engagement Suite caters to banks seeking to offer their customers comprehensive support across multiple channels, including customer onboarding, engagement, product sales, and the delivery of ongoing banking services. This platform is designed to enhance the banking experience for customers, employees, and external partners alike, featuring a range of solutions that span core banking functionalities, trade finance, liquidity management, blockchain-based payments, and beyond.

Finflux

Finflux is a cloud-based platform dedicated to lending services, supporting more than four million borrowers with a variety of needs such as loan management, origination, debt collection, and liability management, among others. Its extensive suite of API integrations allows financial institutions to effortlessly gather and analyze data from diverse sources, enabling the customization of digital experiences for customers across various loan categories.

Alkami Platform

The Alkami Platform offers a comprehensive digital banking solution designed to assist banks and credit unions in attracting and maintaining relationships with both retail and business clientele. It has successfully introduced innovative digital experiences for major credit unions, including the Idaho Central Credit Union, which boasts over 400,000 members. This platform provides lenders with a user-friendly mobile application experience, enabling users to manage payments, open new accounts, and interact virtually with customer support representatives with ease.

NCR Digital Insight

NCR Digital Insight offers an all-encompassing platform for digital transformation initiatives, encompassing a wide range of applications from digital banking to point-of-sale systems and the virtualization of stores. Its technology is utilized by banks and credit unions to integrate various banking services — such as consumer, retail, or business banking — into a unified application accessible on both desktop and mobile devices.

When it comes to choosing the best digital banking platform, the Market Intelligence Report by Quadrant Knowledge Solutions proves invaluable. This report offers deep insights into market trends, competitor analysis, and emerging technologies, assisting institutions in making informed decisions. It highlights the importance of adopting platforms with low-code application development capabilities, given their significant market share and growth potential. According to the report, the "Market Share: Digital banking platforms, 2022, Worldwide" indicates a robust and expanding market, while the "Market Forecast: Digital banking platforms, 2022-2027, Worldwide" predicts substantial growth over the next five years. This growth underscores the shift towards platforms that enable rapid development and deployment of digital banking services, making it easier for institutions to adapt to market changes and customer needs. By leveraging such market intelligence, financial institutions can strategically choose a Digital payment platform that not only meets their current requirements but also positions them for future growth and innovation.

Conclusion

This guide is the culmination of our extensive experience in crafting mobile banking solutions. As highlighted in the article, initiating with thorough research and setting clear strategic objectives for your business are crucial first steps. These foundational actions guarantee that your approach to creating a digital banking platform is aligned with your business goals. Once you've established a comprehensive overview and a blueprint for the forthcoming application, collaboration with DevOps, DevSecOps, and other relevant teams can commence. The development process is intricate and often lengthy. Therefore, we advise partnering with IT firms that offer a full range of services and oversee every phase of fintech software development.

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