Enhancing Employee Productivity: The Role of End User Experience Management Platforms in the Evolving Work Landscape
The work landscape has undergone a significant transformation over the past few years, with a notable shift from traditional in-office environments to a more diverse range of work settings, including working from home, on-site, in-office, and hybrid models. This evolution has underscored a critical realization for organizations: the quality of employees' technology experiences directly influences their productivity, which in turn impacts business growth. In this context, End User Experience Management (EUEM) platforms have emerged as pivotal tools in enhancing these technology experiences by providing comprehensive visibility and support for monitoring, measuring, and managing the performance and health of devices, applications, networks, and other IT resources. The Changing Work Environment The COVID-19 pandemic acted as a catalyst for the widespread adoption of remote and hybrid work models. Employees now expect flexibility in their work arrangements, and companies are incre...