Customer Identity & Access Management: A Key to Security and Compliance
In today’s hyper-digital world, where businesses operate and interact with their customers through a growing number of online platforms, managing customer identities securely has become more complex—and more crucial—than ever before. As the digital ecosystem expands, so does the risk associated with data breaches, privacy violations, and poor user experiences. This is where robust Customer Identity and Access Management (CIAM) solutions come into play. The Rising Complexity of Customer Identity Management Unlike traditional Identity and Access Management (IAM), which focuses on internal users like employees, CIAM is tailored to manage the identities of external users—customers, partners, and vendors. Modern organizations engage with millions of users across various digital channels. Each interaction, whether it’s logging in, making a purchase, or accessing account information, needs to be fast, secure, and compliant with ever-evolving data protection regulations. With the increa...