Knowledge Solution

The evolution of smartphones, the rise of the app economy, and the ongoing COVID-19 pandemic have catalyzed a significant shift in consumer behavior towards online banking. This trend not only offers convenience to consumers but also presents an opportunity for banks to harness vast amounts of data for more informed decision-making. By embracing Digital Banking Platforms (DBPs), financial institutions can unlock a myriad of possibilities beyond traditional online or mobile banking. One of the key advantages of DBPs lies in their ability to personalize customer interactions across multiple channels. With omnichannel capabilities, banks can engage in tailored conversations with customers, be it through voice, web, or mobile platforms. This personalized approach is instrumental in building and nurturing customer relationships by addressing individual needs with precision timing. Furthermore, advanced DBPs seamlessly integrate with various banking services, catering to both customer dem...

Newgen Software, a provider of low code digital transformation platforms, has announced that its NewgenONE OmniDocs Platform is now available on the Temenos Exchange partner ecosystem. NewgenONE OmniDocs is an industry-recognized content services platform that that allows enterprises to create, collaborate, share, transform, and leverage content in business processes and gain insights. This integration allows enterprises to effectively manage the content lifecycle, from capture to disposition, while ensuring security and compliance. The seamless integration with Temenos Transact and Temenos Infinity enables users to digitize content across their core banking system. With enhanced document versioning, access control, intelligent content services, and advanced metadata management, the platform supports core banking operations . Acccording to Abhishek Dudey, Analyst at Quadrant Knowledge Solutions “Newgen Software will strengthen its commitment to the banking community by joining the Teme...