Knowledge Solution

  Process Mining is revolutionizing the way organizations analyze and optimize their business operations. By leveraging event logs and real-time systems data, companies can gain a comprehensive, fact-based understanding of their workflows, uncover inefficiencies, and make informed decisions to enhance performance across the enterprise. In today’s complex business environment, where multiple IT systems generate massive volumes of operational data, the ability to visualize and monitor processes in real time is critical to maintaining efficiency, compliance, and competitiveness. Understanding the Process Mining Approach At its core, process mining is a dynamic analytical methodology that captures data from a variety of IT systems and data sources. This data includes records from ERP platforms, customer relationship management (CRM) tools, supply chain applications, and other enterprise software. The collected information is then transformed into event logs, providing a chronologi...

In today’s data-driven economy, organizations generate and consume massive volumes of data from multiple sources—customer interactions, operational systems, financial records, and market activities. To transform this raw information into actionable insights, businesses turn to Business Intelligence and Analytics platforms . These platforms serve as powerful software tools that combine business analytics, data mining, and visualization techniques to empower decision-makers with clarity and precision. Modern BIA platforms go beyond traditional reporting by integrating generative AI, adaptive AI systems, and Natural Language Processing (NLP) to democratize data access. This evolution enables businesses not only to understand historical patterns but also to anticipate future outcomes, automate insight generation, and detect anomalies in real-time. The Role of BIA in Data-Driven Decision-Making At its core, a BIA platform provides a single, unified environment for analyzing both histo...

  In today’s revenue-centric business environment, organizations are under increasing pressure to maximize productivity, streamline operations, and deliver consistent growth. Every department—from sales to finance to operations—relies heavily on accurate data and efficient processes to meet performance targets. One critical enabler in achieving these objectives is a Sales Performance Management (SPM) solution. By automating tedious, error-prone tasks and delivering actionable insights, SPM systems have become an essential part of enterprise software ecosystems. The Need for Automation and Insight Traditionally, many sales teams have relied on manual processes and spreadsheet-based tracking methods for managing performance and commissions. While familiar and accessible, these methods are inherently prone to errors, time delays, and inconsistencies. For example, calculating commissions using Excel often requires constant manual updates, cross-verification of data, and troublesho...

  In today’s fast-paced digital landscape, organizations depend heavily on technology to streamline operations, connect distributed teams, and maintain competitiveness. As digital transformation accelerates, IT environments are becoming more complex, with multiple devices, cloud platforms, and remote endpoints interconnected across vast networks. Managing these intricate systems requires robust and intelligent network management solutions. A Network Operating System (NOS) plays a pivotal role in this context. Designed as a centralized platform, an NOS allows organizations to oversee, control, and optimize network resources with precision, ensuring that business-critical applications and services perform consistently and securely. Why Organizations Need Network Operating Systems Modern IT networks are no longer confined to a single location or a small set of devices. Instead, they span across hybrid infrastructures—comprising on-premises systems, cloud services, virtualized e...

In today’s data-driven business environment, Enterprise Information Archiving (EIA) has emerged as a critical component of effective data management strategies. As organizations generate and process vast amounts of digital information across diverse platforms—emails, documents, chat applications, and multimedia—managing this data efficiently becomes both a regulatory necessity and a business advantage. EIA solutions offer a structured approach to capturing, storing, managing, and retrieving large volumes of unstructured data, ensuring long-term accessibility, security, and compliance. What is Enterprise Information Archiving? EIA refers to the systematic process of preserving digital content from multiple sources, including email systems, file shares, instant messaging platforms, social media, and voice communications. Unlike simple data backups, EIA focuses on long-term retention, indexing, and intelligent retrieval of data for legal, regulatory, and operational purposes. Organ...

Sales Performance Management is an essential part of any organization's success because it ensures sales teams meet their goals and the company's overall objectives. However, managing and measuring sales success can be a challenging and time-consuming task for sales managers. This is where SPM solutions become valuable. These tools are designed to help sales leaders optimize the sales performance process, enhance sales analytics, motivate sales teams, and make sales management simpler. In this blog article, we will review the top five sales performance management tools for 2025. We aim to help you determine which one best fits your organization's needs. Why is SPM Important? SPM is vital since it contributes to your sales team's overall strategy. At the center of that is efficiency; it aims to streamline and automate simpler tasks. So, sales reps can focus on selling, and leadership can focus on improving business strategies. I've seen SPM utilized to enhance...

Every (good) firm provides value to its clients, whether through software, sandwiches, or salsa classes. The 'value stream' refers to the set of actions that take a product from an idea to a delighted client. Each business has one. However, these streams can become clogged or slowed at times, resulting in all-too-common delays, lost effort, and dissatisfied consumers. That's why the most astute teams are turning to Value Stream Management . It's more than just a means to ensure operations run smoothly; it's also a tool to identify where workflows are being stopped. After you've mapped that flow, you can begin making improvements that increase the gas, from faster releases to more earnings. Let's get a closer look! What is Value Stream Management? QKS Group defines a process aimed at streamlining the procedures required to envision, accomplish, and deliver software to users, focusing on improving quality, accelerating delivery, and increasing revenue....

  Raw data is a pure kind of data that comprises a wide range of information. However, raw data is gathered from many sources and might have a variety of forms, schemas, and data types. As a result, it cannot always be relied on for precise data analysis. Here is where the Data Preparation Tool comes into the picture. Data preparation is preparing raw data for future management and analysis. The pre-processing method involves gathering, cleaning, and organizing raw data. Data preparation technologies have become indispensable as businesses seek to optimize the value of their data. These big data preparation technologies assist in the refinement and organization of raw data, allowing for better analysis and insights. Collecting, cleaning, and integrating various datasets may be time-consuming, so prioritizing excellent data preparation is critical for any data-driven organization's efficiency. Investing in big data preparation tools and procedures may boost productivity, reduce...

  Privileged accounts in your IT environment demand special attention because they have elevated access to critical systems and sensitive data. If they are exploited by their owners or compromised in assaults, the organization may incur serious consequences. Furthermore, many compliance rules require organizations to maintain tight control over privileged access management . Most companies have hundreds or thousands of accounts with privileged access. Attempting to maintain privileged credentials using spreadsheets or text documents is unsafe and inefficient. It raises the likelihood of mistakes and undiscovered vulnerabilities while straining already overburdened IT personnel. In this blog, we will discuss how to protect your privileged accounts and monitor their use to detect unlawful conduct. We will present an overview of top privileged access control systems and highlight key features to consider when selecting a tool. What is Privileged Access Management? QKS Group de...

  In today’s digital-first era, businesses are under increasing pressure to streamline operations, enhance customer and employee experiences, and foster a culture of agility and collaboration. At the heart of this transformation lies Enterprise Service Management (ESM)—a modern evolution of traditional IT Service Management (ITSM). While ITSM once focused solely on managing IT-related tasks such as ticketing, service desks, and back-office operations, ESM has emerged as a broader, more inclusive solution that supports a wide range of business functions beyond IT. The Roots: ITSM as the Foundation Originally, ITSM solutions were developed to help IT departments manage incidents, problems, changes, and service requests efficiently. These tools allowed IT teams to standardize workflows, reduce downtime, and deliver better service to internal users. However, as organizations embraced digital transformation, it became evident that the core principles of ITSM—automation, standardiza...

Today's data leader is racing to maximize the value of their data and AI investments to acquire a competitive advantage. However, research indicates that just one-third of employees are happy with their organization's use of analytics and data. What's the reason? They're disregarding an essential aspect: the product's strategic fit. If your data stack does not support bigger goals, such as how it may benefit your business teams, you are not only missing out on the potential for development but also squandering precious resources. This is why collaborating with the proper Business Intelligence and Analytics (BIA) vendor is critical. A seasoned, trusted provider assists you in developing a data ecosystem capable of handling the complexity and size of your company data while also providing actionable insights where they are most needed. The question is not whether you need data analytics but how to identify the proper business intelligence service provider to he...